Patient Experience

Holistic Treatment Planning

Placing our patients’ needs as paramount we want you to feel comfortable when you come to see us. Initially we will see you in the privacy of one of our consultation rooms while we talk and discover how we can help you.

We’ll move on to thoroughly examine your mouth, and if necessary, take a complete set of radiographs; we’ll also construct models of your teeth so we can evaluate your occlusion (bite), periodontal health (gums) and perform an oral cancer screening, and then customize a preventative oral hygiene program with our hygienists based on your health and personal goals. We’ll talk about any of your concerns, from sensitive teeth to halitosis (bad breath), as we help you attain a bright, fresh smile.

If you have an interest in improving your smile and learning more about what aesthetic dentistry has to offer, we’ll start with a cosmetic consultation, discussing with you all of the available options. This way, you’ll be sure to end up with the smile you’ve always wanted.

How We Make Your Treatment Pleasant

Upon arriving at our practice you will be offered a cool drink, cup of tea or a freshly made cappuccino from our Italian Espresso machine. Sit back and relax. Read a current magazine or browse through one of our coffee table books. During your treatment, you will be provided with balm to protect your lips, and dark glasses to protect your eyes. After your treatment you can freshen up with a warm lemon grass scented towel and take advantages of the complimentary toiletries in our powder room.

We also offer:

Info Evenings

At Prime Dental our dedication and care extends beyond your treatment. With a desire to keep you informed and your smile healthy, we host regular info evenings to outline changes to our practice, dentistry and treatment advances and more. They are an educational, informative and fun opportunity to chat and mingle with like minded people.

Patient Referral Reward

We love knowing so many of our patients recommend our services to family, friends and colleagues. We appreciate this and like to say thanks with a small reward.

Corporate Dental Program

Prime Dental along with DENTAL CARE NETWORK ™ is offering the Corporate Dental Program, providing you with a complimentary $100 service voucher towards your dental treatment if you are an employee of one of our partnered corporate programs.

New Patient Offer

Welcoming new patients to our practice with this exclusive New Patient Offer.

Access for the Disabled

disabled access Access for the Disabled is available via the rear entrance. There is a door bell at the base of the ramp to alert staff to your arrival.