Patient Experience

Holistic Treatment Planning

Placing our patients’ needs as paramount we want you to feel comfortable when you come to see us. Initially we will see you in the privacy of one of our consultation rooms while we talk and discover how we can help you.

We’ll move on to thoroughly examine your mouth, and if necessary, take a complete set of radiographs; we may also construct models of your teeth so we can evaluate your occlusion (bite), we check your periodontal health (gums) and perform an oral cancer screening, and then customize a preventative oral hygiene program with our hygienists based on your health and personal goals. We’ll talk about any of your concerns, from sensitive teeth to halitosis (bad breath), as we help you attain a bright, fresh smile.

If you have an interest in improving your smile and learning more about what aesthetic dentistry has to offer, we’ll start with a cosmetic consultation, discussing with you all of the available options. This way, you’ll be sure to end up with the smile you’ve always wanted.

How We Make Your Treatment Pleasant

Upon arriving at our practice you will be offered a cool drink, cup of tea or a freshly made cappuccino from our Italian Espresso machine. Sit back and relax. Read a current magazine or browse through one of our coffee table books. During your treatment, you will be provided with balm to protect your lips, and dark glasses to protect your eyes. Pillows and warm blankets are offered to enhance your experience. After your treatment you can freshen up with a warm lemon grass scented towel and take advantages of the complimentary toiletries in our powder room.

Your First Visit

Our team at Prime Dental are committed to providing quality oral and personal care with professionalism and comfort.

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Anxious Patients

At Prime Dental, our caring team place your needs as paramount and endeavour to make your experience with us as relaxed and comfortable as humanly possible.

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At Prime Dental we strive to offer the personal and oral care of the highest quality. To provide this high quality treatment with maximum comfort and efficiency we have access the most current technology.

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Online Patient Form

At Prime Dental we strive to provide you with the highest possible care. To do this we need to collect personal information from you that include contact details and matters pertaining to your general health, both past and present.

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Guide to Fees

We understand the apprehension that many people face when coming to the dentist regarding the financial stress that unexpected or extensive dental treatment can incur.

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For you convenience we accept a range of payment options at Prime Dental. For any treatment we will accept a Cash, Credit Card, EFTPOS or Cheque payment.

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